Privacy Policy

Welcome to STAR11. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, STAR11, and our website, star11.net. Please read this privacy policy carefully. If you do not agree with the terms, please do not access the application.

Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Email address, Full Name, Mobile Number, Profile Photo
  • Mobile Device Data: Device information such as your mobile device ID number and any other data you choose to provide.

Information Collection and Use

For a better experience, we may require you to provide certain personally identifiable information, which will be retained and used as described in this policy. The app uses third-party services that may collect information:

  • Google Play Services
  • Google Analytics for Firebase
  • Firebase Crashlytics
  • One Signal

Use of Your Information

Having accurate information about you permits us to provide a smooth, efficient, and customized experience. Specifically, we may use the collected information to:

  • Create and manage your account.
  • Generate statistical data to improve the application.
  • Provide support and respond to inquiries.
  • Notify you of updates to the application.
  • Offer new products, services, and recommendations.

Disclosure of Your Information

We may share your information under the following circumstances:

  • By Law or to Protect Rights: If required by law or to protect rights and safety.
  • Business Transfers: In case of a merger, sale, or acquisition.
  • Third-Party Service Providers: For services such as data analysis, hosting, and customer support.

Security of Your Information

We take reasonable measures to protect your data; however, no security system is completely secure. Users should take precautions to protect their own information.

Policy for Children

We do not knowingly collect data from children under 13. If we discover such data, we will delete it promptly. If you are aware of any such data collection, contact us at [email protected].

Data Retention

We retain data as per applicable laws. If needed for fraud prevention, legal rights, or research purposes, some data may be anonymized for future use.

Options Regarding Your Information

You may review or modify your account details or request account deletion by:

  • Logging into your account settings.
  • Contacting STAR11 support.

Your Consent

By downloading the app and providing your data, you consent to its collection and use as outlined in this policy.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at [email protected].

Effective From: 01-08-2024

Last Updated: 21-12-2024